Tbaji38 Privacy Policy — Your Data, Our Responsibility

This Privacy Policy applies to all services, websites, and mobile applications on the tbaji38 platform. By registering, logging in, or using any of our services, you agree to this Privacy Policy.

We process your data in accordance with international data protection law, particularly the principles of the GDPR (General Data Protection Regulation). The core goal of tbaji38's Privacy Policy is to ensure you can use our platform with complete confidence.

• This policy applies to both the tbaji38.com website and app.
• Third-party links and services are governed by their own privacy policies.
• If you are under 18, you should not use this platform.
• This policy is available in both Bengali and English; in the event of any conflict, the English version shall prevail.

Tbaji38 only collects information that is necessary to provide you with the best possible service. We do not collect data beyond what is needed.

Every purpose for which tbaji38 uses your data is clearly stated below. We never use your information beyond what has been disclosed.

• Account Management: For registration, login, password recovery, and identity verification.
• Transaction Processing: For deposits, withdrawals, and bonus distribution.
• Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
• Legal Obligation: To meet regulatory requirements and prevent money laundering.
• Personalized Experience: To show you betting offers and promotions tailored to your preferences.
• Contact: For important updates, promotional messages, and customer support.
• Platform Improvement: To analyse user experience and improve our services.
• Responsible Gaming: To detect unusual betting patterns and provide appropriate support.

Tbaji38 does not sell your personal data to any third party. However, limited information may be shared with trusted partners in certain specific circumstances.

• Payment Processor: Approved payment providers including bKash, Nagad, and Rocket — for transaction processing purposes only.
• KYC Services: Approved identity verification agencies — for identity confirmation purposes only.
• Technology Partner: Cloud storage, security, and analytics providers — all bound by strict confidentiality agreements.
• Regulatory Authority: Government or licensing authorities where required by law.
• Legal Process: When required by a court order or a lawful request from a law enforcement authority.

All third-party partners meet tbaji38's data protection standards and are required to use the information they receive solely for its designated purpose.

We retain your data only for as long as necessary — no longer. Retention periods are determined by legal obligations and legitimate business needs.

Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified.

Tbaji38 uses cookies and similar technologies across its website and app to enhance your browsing experience and keep the platform running smoothly.

Types of cookies we use:

• Essential Cookies: Login sessions and security tokens are essential for the platform to function — they cannot be disabled.
• Analytics Cookies: To understand which pages are most visited. You can disable this at any time.
• Personalization Cookies: Remembers your language, preferred games, and display settings.
• Security Cookies: Used to detect account hijacking and fraudulent activity.

Under tbaji38's Privacy Policy, you have full control over your own data. We uphold the following rights in accordance with GDPR guidelines.

To exercise any of these rights, email us at support@tbaji38.com. We will send an initial confirmation within 72 hours and take full action within 30 days.

Tbaji38 strictly prohibits use by anyone under the age of 18. We take the protection of minors' privacy very seriously.

• Age verification is carried out at registration, and identity documents may be requested when necessary.
• Any data collected from a minor will be deleted immediately upon discovery.
• A parent or legal guardian may request the deletion of a minor's data.
• Our technology automatically monitors suspicious accounts.

Tbaji38 uses industry-leading security technology to protect your personal and financial information. Our security infrastructure is continuously updated.

• SSL/TLS Encryption: All data transmissions are encrypted with 128-bit SSL.
• Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
• Firewall & DDoS Protection: Servers are protected against cyber attacks.
• Regular Security Audits: Periodic testing conducted by third-party specialists.
• Data Backup: Regular backups stored across multiple encrypted locations.
• Staff Training: All our staff are trained in data protection practices.

That said, no system is 100% secure. In the event of a data breach, we will notify affected users within 72 hours and take immediate action.

Tbaji38 may update this Privacy Policy as needed. We will notify you in advance of any significant changes.

• Important Advance email notice will be provided for significant changes.
• For minor changes, only the "Last Updated" date at the top of the page will be revised.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.
• If you do not agree to the updated policy, you have the right to close your account.

Reach out to us with any questions, concerns, or complaints regarding our privacy policy. Our dedicated privacy team will handle your request promptly.

• Email: support@tbaji38.com
• Support: Via 24/7 live chat platform
• Response Time: Initial response within 72 hours